Idatha yioli entsha yamashishini. Asiyontetho nje; yeyona nto ivumela amashishini ukuba enze intsingiselo yothungelwano lwekhonkco lonikezelo kwaye athathe amanyathelo asekelwe kolo lwazi. Kwaye xa kufikwa kulawulo lwezothutho, uhlalutyo lwedatha lunokutyhila ukuqonda malunga neenkqubo zoshishino eziza kunceda abaphathi ukuba babenzele impumelelo enkulu kunye nemveliso.
Kodwa amashishini anokulinganisa njani ukusebenza kolungiselelo? Bayazi njani ukuba yintoni i-KPI okanye i-metric eya kubaxelela malunga nalapho imisebenzi yabo iphumelela okanye isilela khona? Kule post yebhlog, siza kuphonononga ezinye zezona KPIs zibalulekileyo kunye neemetrics zokulinganisa ukusebenza kolungiselelo-kwaye kutheni zibaluleke kangaka!
Isiqulatho
Yintoni isalathisi sokusebenza esingundoqo (KPI)?
Yintoni umahluko phakathi kwe-KPIs kunye neemetrics?
Ii-KPI ezili-10 eziphezulu kunye neemetrics zokulandelela ukusebenza kolungiselelo
Ukudibanisa ii-KPIs kwikhadi lamanqaku okusebenza kolungiselelo
Ii-KPIs zisisiseko sophuculo oluqhubekayo
Yintoni isalathisi sokusebenza esingundoqo (KPI)?
ULungiselelo lwezalathisi eziphambili zokwenziwa komsebenzi (KPIs) ziziimetrikhi zobungakanani obubonisa indlela eliqhuba kakuhle ngayo ishishini kuhambo lwalo lwesixokelelwano sobonelelo ukusuka ekuthengeni izixhobo ukuya kunikezelo lokugqibela. Zingasetyenziselwa ukulinganisa imiba emininzi yemisebenzi yolungiselelo, kubandakanywa iindleko ezinxulumene nezothutho kunye nokusebenza, lawulo lwezinto, ukuzaliseka komyalelo, kunye nokwaneliseka kwabathengi.
Yintoni umahluko phakathi kwe-KPIs kunye neemetrics?
Xa kuziwa kumlinganiselo wokwenziwa komsebenzi, zombini ii-KPIs kunye neemetrics zidlala indima ebalulekileyo njengemilinganiselo enokulinganiswa. Nangona kunjalo, kukho umahluko ophambili phakathi kwezi zimbini ezibenza bahluke.
Ii-KPIs ziqhagamshelwe ngokuthe ngqo kwiinjongo zolungiselelo lweqhinga zenkampani, zinceda ukuvavanya inkqubela phambili kunye nokusebenza ekuphumezeni ezi njongo. I-Metrics, kwelinye icala, igxininise ekulandeleni nasekuvavanyeni ubume beenkqubo ezithile, imisebenzi, okanye imiba yokusebenza, inika ulwazi oluxabisekileyo kwiindawo ezahlukeneyo zeshishini.
Kubalulekile ukukhumbula ukuba ngelixa zonke ii-KPI zizimetriki ngenene, ayizizo zonke iimetrics ezinokuthathelwa ingqalelo ii-KPIs. I-KPIs igxile ekusebenzeni ngokubanzi kunye nenkqubela phambili ukuya kwiinjongo ezicwangcisiweyo, ngelixa i-metrics ihlola nzulu kwizinto ezinegalelo emva kwaloo msebenzi.
Ii-KPI ezili-10 eziphezulu kunye neemetrics zokulandelela ukusebenza kolungiselelo
Ngokuqonda ngokucacileyo ukuba yintoni i-KPI kunye nendlela eyahluke ngayo kwi-metric, lixesha lokuntywila kwii-KPI ezili-10 eziphezulu kunye neemetrics ezinokunceda amashishini alungelelanise imisebenzi yawo yolungiselelo. Siza kujonga ngakumbi kwi-KPI nganye, sinciphise intsingiselo yamalungu ayo, kwaye sinikeze imizekelo esebenzayo ukwenza ukulinganisa kubo kube yimpepho.
Ireyithi yokuhanjiswa kwexesha
Le yi-KPI yolungiselelo olubalulekileyo elinganisa ipesenti yothutho oluthunyelwe ngexesha ekuvunyelwene ngalo. Ngokulandela umkhondo wokuhanjiswa kwexesha, amashishini anokuvavanya ukusebenza kakuhle kwemisebenzi yawo yolungiselelo kunye nomgangatho wenkonzo yabo yabathengi. Izinga eliphezulu lokuhanjiswa kwexesha libonisa ukuba inkampani ihlangabezana nezibophelelo zayo zokuhanjiswa kunye nokugcina abathengi banelisekile.
Ukubala ireyithi yokuhanjiswa kwangexesha, ngokulula wahlule inani lokuziswa kwangexesha ngenani lilonke lokuziswa, uze uphindaphinde isiphumo nge-100 ukufumana ipesenti. Umzekelo, ukuba inkampani yenze ukuhanjiswa kwe-90 ngexesha kwi-100 iyonke yokuhanjiswa, ireyithi yokuhanjiswa kwexesha iya kuba (90/100) x 100 = 90%.
Ukuchaneka komyalelo
Olu lungiselelo lubalulekileyo lwe-KPI lulinganisa ipesenti yee-odolo ezizisiweyo ngaphandle kweempazamo, ezifana nezinto ezingachanekanga, izixa, okanye iimpahla ezonakeleyo. Ngokugcina umkhondo wokuchaneka kocwangco, amashishini anokuqinisekisa ukuba imisebenzi yawo yezothutho iqhuba kakuhle nangempumelelo ngelixa egcina amanqanaba aphezulu okwaneliseka kwabathengi.
Ukubala ukuchaneka komyalelo kuqondile. Yahlula ngokulula inani elipheleleyo lee-odolo ezingenazimpazamo ngenani lilonke lee-odolo kwaye uphindaphinde isiphumo nge-100 ukufumana ipesenti. Umzekelo, ukuba ishishini lizise ii-odolo ezingenazimpazamo ezingama-95 kwii-odolo ezili-100 zizonke, ireyithi yokuchaneka kwee-odolo iya kuba (95/100) x 100 = 95%.
Ukuthengiswa kwempahla
Le yi KPI yolungiselelo oluyimfuneko elinganisa umlinganiselo wexabiso lempahla ethengisiweyo.IINKCUKACHA) kwi-avareji ye-inventri egcinwe ngexesha elithile. Ngokubeka iliso i-inventory turnover, amashishini anokuvavanya indlela athengisa ngayo uluhlu lwawo kunye nokulawula amanqanaba esitokhwe. Ukuthengiswa okuphezulu kwe-inventory kubonisa ukuba inkampani ihambisa ngokufanelekileyo iimveliso zayo, ezinokukhokelela kwiindleko zokubamba eziphantsi kunye nokuphucula ukuhamba kwemali.
Ukubala imbuyekezo ye-inventri, ngokulula yahlule i-COGS ngexabiso eliphakathi kwe-inventri yelo xesha. Umzekelo, ukuba inkampani ineCOGS ye-500,000 yeedola kunye ne-avareji ye-inventri yexabiso le-100,000 ye-$ 500,000 ngexesha elithile, i-inventory turnover ingaba yi-100,000 / 5 = XNUMX. Oku kuthetha ukuba uluhlu lwempahla lwenkampani lujike kahlanu ngelo xesha.
Ukusetyenziswa kwendawo yokugcina impahla
Ukusetyenziswa kwendawo yokugcina impahla, iKPI yolungiselelo olubalulekileyo, ivavanya ukusetyenziswa okusebenzayo kwendawo yokugcina impahla. Ngokubeka iliso kule KPI, amashishini anokuvavanya ulawulo lwamandla okugcina kunye nokuchonga amathuba okuphucula. Ipesenti ephezulu yokusetyenziswa kwendawo yokugcina impahla ibonisa ukusetyenziswa ngokufanelekileyo kwendawo yokugcina, okukhokelela kugcino lweendleko kunye nokuphucula ukusebenza kakuhle.
Ukubala ukusetyenziswa kwendawo yokugcina impahla kulula. Yahlula iyonke indawo yokugcina ekhoyo ngetotali yendawo yokugcina ekhoyo, kwaye uphinda-phinde iziphumo nge-100 ukufumana ipesenti. Umzekelo, ukuba indawo yokugcina impahla ine-8,000 yeenyawo ezikwemitha yendawo yokugcina kunye netotali ye-10,000 yeenyawo ezikwemitha yendawo yokugcina, ukusetyenziswa kwendawo yokugcina impahla kuya kuba (8,000/10,000) x 100 = 80%.
Iindleko zothutho ngeyunithi nganye
Le KPI ivavanya umndilili weendleko zokuthutha iyunithi enye yomthwalo. Ngokubeka esweni le metric, amashishini anokugcina umkhondo kwaye alawule iindleko zawo zothutho, eqinisekisa ukuba iindleko zothutho zihlala ngaphakathi kohlahlo lwabiwo-mali. Ixabiso eliphantsi lezothutho ngeyunithi nganye licebisa ukuba inkampani iphatha ngokufanelekileyo unxibelelwano lomthwali wayo kunye neenkqubo zolungiselelo, okukhokelela kukongiwa kweendleko zizonke kunye nengeniso eyandisiweyo.
Ukubala iindleko zothutho ngeyunithi ilula. Yahlula ixabiso lilonke lomthwalo ngenani lilonke leeyunithi zempahla ezithunyelwe ngenqanawa ngexesha elithile. Ngokomzekelo, ukuba inkampani ifaka i-$ 15,000 kwiindleko zokuthutha ngelixa ithumela iiyunithi ze-3,000, iindleko zokuthutha ngeyunithi nganye ziya kuba yi-$ 15,000 / 3,000 = $ 5.
I-avareji yexesha lokucwangcisa iodolo
Le KPI yolungiselelo ibalulekileyo ilinganisa ixesha elithathayo ukusetyenzwa kweodolo ukusuka kwirisithi ide ilungele ukuthunyelwa. Ngokulandelela le metric, amashishini anokuvavanya ukusebenza kakuhle kweenkqubo zabo zokuzalisekisa iodolo kunye nokuchonga iindawo zokuphucula. Ixesha elifutshane lokucwangcisa i-odolo libonisa ukuba inkampani ilungiselela ngokukhawuleza ii-odolo zomthwalo kunye nokuthunyelwa, oku kunokukhokelela ekwanelisekeni kwabathengi kunye nokusebenza kakuhle.
Ukubala i-avareji yokucwangcisa ixesha lokucwangcisa i-oda lithe ngqo. Okokuqala, misela ixesha elipheleleyo lokusetyenzwa kwazo zonke ii-odolo ngexesha elithile, kwaye emva koko uyahlulahlule ngenani elipheleleyo lee-odolo ezenziweyo. Ngokomzekelo, ukuba inkampani iqhuba ii-odolo ze-100 kunye nexesha elidibeneyo lokucubungula iiyure ze-200, ixesha lokucwangcisa i-oda liya kuba yi-200 / 100 = iiyure ze-2.
Ixesha lomjikelo wokuodola
Ixesha lomjikelo weodolo liyi-KPI yolungiselelo oluxabisekileyo olulandelela ixesha elithathayo ukuzalisekisa iodolo ukusuka ekubekweni ukuya kunikezelo. Ukugcina iliso kule metric kunceda amashishini ukuba alinganise ukusebenza kakuhle kwenkqubo yokuzalisekisa iodolo kunye nokukhomba iindawo zokuphucula. Ixesha elifutshane lomjikelo wokuodola lithetha ukuba inkampani iphatha ngokufanelekileyo ukusetyenzwa kweodolo, ukuthumela, kunye nokuhanjiswa, okukhokelela kubathengi abonwabileyo kunye nokusebenza kakuhle.
Ukubala ixesha lomjikelo woku-odola, misela ngokulula ixesha lilonke elichithwe kuzo zonke ii-odolo ukusuka ekufakweni ukuya ekuhanjisweni ngexesha elithile, uze ulahlule ngenani lilonke leeodolo ezigqityiweyo. Ngokomzekelo, ukuba inkampani igqiba ii-odolo ezili-100 ngexesha lomjikelo odityanisiweyo weeyure ezingama-400, umyinge wexesha lomjikelo woku-odola uya kuba yi-400/100 = iiyure ezi-4.
Iindleko zothutho ngenqanawa nganye
Iindleko zothutho ngenqanawa nganye yi-KPI yolungiselelo olusebenzayo olubala umndilili weendleko zokuthutha ngenqanawa enye. Ukugcina umkhondo wale metric kuvumela amashishini ukuba alawule iindleko zawo zokuthumela ngokufanelekileyo kwaye ahlale kuhlahlo lwabiwo-mali. Ixabiso eliphantsi lothutho ngempahla nganye libonisa ukuba inkampani iyenza ngempumelelo imisebenzi yayo yolungiselelo kunye nokwenza ubuhlakani obuqinileyo nabathuthi.
Ukulinganisa iindleko zothutho ngenqanawa, yahlula ixabiso lilonke lokuthumela ngenqanawe yenani lilonke lothutho ngexesha elithile. Umzekelo, ukuba inkampani ichitha i-$200,000 ekuthumeleni iimpahla ezingama-2,000, iindleko zothutho ngenqanawa ziya kuba yi-$200,000/200 = $1,000.
Ireyithi yokuzalisa iodolo
Le yi-KPI yolungiselelo oluluncedo olulinganisa ipesenti yeeodolo zabathengi ezizalisekiswa ngokupheleleyo nangexesha. Ukulandelela le metric kunceda amashishini avavanye ukukwazi kwawo ukuhlangabezana neemfuno zabathengi kunye nokugcina amanqanaba oluhlu. Izinga lokuzaliswa komyalelo ophezulu libonisa ukuba inkampani ilawula ngokufanelekileyo uluhlu lwayo kunye neenkqubo zokuzalisekisa i-odolo.
Ukubala ireyithi yokuzaliswa komyalelo, yahlula inani lilonke lee-odolo ezizaliseke ngokupheleleyo nangexesha ngenani lilonke lee-odolo ezibekwe ngexesha elithile, uze uphindaphinde nge-100 ukuze ufumane ipesenti. Ngokomzekelo, ukuba inkampani ifumana ii-odolo ze-150 kwaye izalisekisa ngempumelelo i-135 kubo ngexesha, izinga lokuzaliswa kwe-oda liya kuba (135 / 150) * 100 = 90%.
Ireyithi ye-backorder
Okokugqibela kodwa okunga kuncinananga, izinga le-backorder yi-KPI yolungiselelo oluxabisekileyo olulinganisa umyinge wee-odolo ezingazalisekiyo ngenxa yokunqongophala kwesitokhwe. Le metric ivumela amashishini ukuba avavanye ulawulo loluhlu lwawo kunye nokukhomba iindawo zokuphucula. Izinga elisezantsi le-backorder libonisa ulawulo olusebenzayo lwe-inventri kunye nokunciphisa ukulibaziseka komyalelo.
Ukulinganisa ireyithi ye-backorder, yahlula inani lilonke lezinto eziodolwe ngasemva ngenani lilonke lezinto eziodolwe ngexesha elithile, uze uphindaphinde nge-100 ukufumana ipesenti. Umzekelo, ukuba inkampani ifumana iiodolo zezinto ezingama-500 kwaye kufuneka i-backorder 50, ireyithi ye-backorder iya kuba (50/500) * 100 = 10%.
Ukudibanisa ii-KPIs kwikhadi lamanqaku okusebenza kolungiselelo
Ukudibanisa ii-KPIs zothutho kwideshbhodi enye kunika amashishini umbono opheleleyo walo lonke unikezelo lwawo. Le ndlela ibanzi ibenza bakwazi ukubeka esweni kwaye bavavanye zonke izigaba zolungiselelo, ezifana lawulo lwezinto, unikezelo, ulawulo lweodolo, ukuhanjiswa, kunye nolawulo lwezothutho. Ngolu qwalaselo luquka konke, amashishini angakwazi ukukhomba iindawo zokuphucula, ukuhlengahlengisa ukusebenza, kunye nokuphucula ukusebenza kakuhle ngokupheleleyo.
Ukwakha ikhadi lamanqaku lolungiselelo kuqala ngokuchonga ezona KPIs ezifanelekileyo kwinqanaba ngalinye lenkqubo yolungiselelo. Ezi KPIs kufuneka zibonelele ngokufanelekileyo imbono yokusebenza kwaye zihambelane neenjongo zeqhinga lenkampani. Emva kokukhetha ii-KPIs, zilungelelanise zibe yifomathi ekhangayo kunye nelula ukuyiqonda, njengegridi okanye itafile. Olu yilo kufuneka lube nemiqolo emele izigaba ezahlukeneyo zolungiselelo kunye neekholamu zeKPI nganye, ikwenza kube lula kubenzi bezigqibo ukuvavanya ukusebenza ngokukrwaquza.
Ikhadi lenqaku lolungiselelo eliyilwe kakuhle alibonisi kuphela ukusebenza kwangoku kwe-KPI nganye kodwa likwavumela ukulandelwa kwentsingiselo kunye nenkqubela phambili ekuhambeni kwexesha. Ngokuhlala uhlaziya ikhadi lamanqaku kunye nedatha yamva nje kwaye uyithelekise nomsebenzi wembali okanye imilinganiselo yoshishino, amashishini anokubona ngokukhawuleza iindawo ezifuna ukuhoywa kwaye enze izigqibo ezizizo zokwandisa iinkqubo zabo zolungiselelo.
Ii-KPIs zisisiseko sophuculo oluqhubekayo
Kwisiphithiphithi sokulawula amakhonkco obonelelo antsonkothileyo, kulula ukuba amashishini aphulukane nomfanekiso omkhulu. Nangona kunjalo, ngaphandle kokulinganisa ukusebenza kunye nokukhomba iindawo ezifuna ukuphuculwa, banokuphoswa kukuphucula imisebenzi yabo.
Kulapho ii-KPIs zidlala indima ebalulekileyo, isebenza njengemaphu yendlela yophuculo oluqhubekayo. Ii-KPIs zinika amashishini umbono ocacileyo wento esebenzayo, yintoni efuna ukonyuswa, kunye nendlela yokwenza olo tshintsho luyimfuneko. Ngokusebenzisa ii-KPIs, iinkampani zinokuchonga ezona zicwangciso zisebenzayo zokonyusa inzuzo kwaye zilungelelanise ikhonkco labo lokubonelela.
Unomdla wokuthatha inkqubo yolungiselelo ukuya kwinqanaba elilandelayo? Ukuba ewe, khangela oku Isikhokelo esibanzi equka yonke into amashishini afuna ukuyazi malunga nocwangciso lolungiselelo kunye nendlela yokulwenza ngempumelelo.
Ngaba ujonge isisombululo solungiselelo kunye namaxabiso okukhuphisana, ukubonakala okupheleleyo, kunye nenkxaso yomthengi efikelelekayo? Jonga i Chovm.com Logistics Marketplace namhlanje.
