Isiqinisekiso soRhwebo lwe-Chovm: Isikhokelo sakho soKhuseleko lokuthenga

I-Chovm.com yindawo yentengiso ye-B2B ekwi-intanethi edibanisa abathengi kunye nabathengisi bevenkile kunye nabavelisi abavela kwihlabathi liphela. Iqonga lilungile ekufumaneni iimveliso ezikumgangatho ophezulu kunye nemathiriyeli ekrwada kubathengisi abakwihlabathi liphela.

Kodwa ngaba i-Chovm.com ikhuselekile? Impendulo ithi “EWE” eqinisekileyo. Enkosi Ku Isiqinisekiso soRhwebo saseChovm, yonke intengiselwano eyenziwa kwiqonga iqinisekisiwe ukuba ikhuselekile.

Eli nqaku liza kuxoxa ngayo yonke into ekufuneka uyazi malunga ne-Chovm Trade Assurance. Siza kugubungela ukuba yintoni, isebenza njani, kunye neenzuzo kubathengi.

Isiqulatho
Yintoni iChovm Trade Assurance?
Ngaba iNgqinisekiso yoRhwebo ikhuselekile kwi-Chovm.com?
Abathengi banokuzuza njani kwi-Chovm Trade Assurance?
Isiqinisekiso soRhwebo kwinkonzo yokuzaliseka
Uyisebenzisa njani iNqinisekiso yoRhwebo kwi-Chovm.com
Indlela yokufaka ingxabano kwaye ucele ukubuyiselwa imali
Usenza njani isicelo sokuBuyisa ngokuLula kwaye ufumane imbuyekezo
isiphelo

Yintoni iChovm Trade Assurance?

I-Chovm Trade Assurance yinkqubo ekhusela iiodolo ze-intanethi ezenziwa nge-Chovm.com.

Le nkqubo yaphuhliswa ukuqinisekisa ukuthengiselana okukhuselekileyo, ukugcina urhwebo lweemveliso ezikumgangatho ophezulu, kunye nokunika abathengi uxolo lwengqondo. Ababoneleli banoxanduva lokungena kule nkqubo, ngoko ke isimahla kubathengi ngokupheleleyo.

Ngaba iNgqinisekiso yoRhwebo ikhuselekile kwi-Chovm.com?

Ewe, iNqinisekiso yoRhwebo ikhuselekile kwi-Chovm.com. 

Ngethuba nje umthengisi ilungu elibhalisiweyo le-Chovm.com kwaye isebenze iNkonzo yoQinisekiso lwezoRhwebo, umthengi unokufikelela kwi-Chovm Trade Assurance benefits.

Abathengi banokuzuza njani kwi-Chovm Trade Assurance?

Kukho iindlela ezininzi abathengi abazuza ngazo kwi-Chovm Trade Assurance, kubandakanywa iintlawulo ezikhuselekileyo nezilula, umgaqo-nkqubo wokubuyisela imali, isiqinisekiso sokuhanjiswa kwexesha, kunye nokhuseleko lwasemva kwentengiso.

Nganye kwezi zibonelelo iza neenzuzo ezizodwa. Masizijonge.

Iintlawulo ezikhuselekileyo nezilula

Enye yeenzuzo ezibalaseleyo ze Isiqinisekiso soRhwebo saseChovm kukuba iqinisekisa intlawulo ekhuselekileyo. Zonke iintengiselwano zikhuselwe ngamanyathelo obumfihlo kunye nokhuseleko. Oku kubaluleke kakhulu kuba kuthintela ii-akhawunti zebhanki kunye nolunye ulwazi olunovakalelo ekubeni lufakwe esichengeni.  

Ngaphezu koko, le ndlela yokuhlawula iyakhawuleza, ngoko ke ukudluliselwa kwemali kunokusetyenzwa ngeeyure ezi-2.

I-Chovm.com ixhasa i-20+ yehlabathi jikelele iindlela zokuhlawula, kubandakanywa amakhadi okuthenga ngetyala, amakhadi ebhanki, i-PayPal, ukudluliselwa kwe-wire, i-Apple Pay, i-Google Pay, i-Western Union, kunye nokunye. Oku kubonelela abathengi ngokuguquguquka kokukhetha indlela yokuhlawula, ngoko ukwenza iintlawulo kwi-Chovm.com kulula.

I-Chovm.com isebenzisa iprotocol ye-SSL ukufihla zonke iintengiselwano kwaye iyahambelana nePCI DSS ukuqinisekisa ukuba idatha yakho ikhuselekile. Ulwazi lwakho lomntu siqu luqinisekisiwe ukuba lugcinwe lukhuselekile kwaye luyimfihlo.

Iqonga ngoku lixhasa intlawulo kwi-20+ yeemali zasekhaya. Unokuhlawula ngemali yendawo yakho ngaphandle kokukhathazeka malunga nokuhlawula imali yokuguqulwa kwebhanki ekuthengeni okanye ekubuyiseleni.

Khangela itafile yamaxabiso ukufunda imida yemali, umrhumo wokucubungula, kunye nexesha lokucubungula indlela yokuhlawula nganye. Unokukhetha ilizwe lakho kwikona ephezulu ngasekunene, kwaye iya kubonisa iindlela zokuhlawula ezifanelekileyo.

Umgaqo-nkqubo wokubuyisela imali 

Ukuba ukuthunyelwa kulibazisekile okanye umgangatho wemveliso uyahluka kwinto echazwe kwi-oda ye-intanethi, abathengi banokufaka ibango lembuyekezo.

I-Chovm.com ibonelela ngeNkonzo yokuLawulwa kwe-Intanethi, okuthetha ukuba ukuba ababoneleli bayasilela ukusombulula izicelo zembuyekezo zabathengi, i-Chovm.com iya kubandakanyeka ukusombulula lo mba. Ngaloo ndlela, abathengi bahlala benomntu kwicala labo.

Ingqinisekiso yoRhwebo nayo inokhetho lweMbuyiselo eKhawulezayo. Kuzo zonke ii-odolo zeNqinisekiso yoRhwebo ezigqityiweyo kusetyenziswa ezi ndlela zokuhlawula ezingentla apha kwi-intanethi apho imeko yoku-odola isengu "Pending Shipment," umthengi unokufaka isicelo sembuyekezo epheleleyo kwi-Chovm.com ngokucofa "Faka isicelo seMbuyiselo" kwiiyure ezimbini emva kokugqiba intlawulo. 

Inkqubo iya ngokuzenzekelayo ukubuyisela imali kwaye ivale umyalelo, igcina umthengi ingxaki yokuba kufuneka axoxisane ngokuthe ngqo nomthengisi.

Ukuba ukwilizwe elifanelekileyo, unokuthatha ithuba lenkonzo ye-Easy Return ukubuyisela iimveliso ezineziphene ekuhlaleni simahla. I-Easy Return yinkonzo enikezelwa yinkampani ye-inshurensi eqinisekisa umgangatho weemveliso. Ifakwe kwi-inshurensi ngabathengisi kwaye ayifuni ukuba abathengi bahlawule imali eyongezelelweyo. 

Xa umthengi efaka imbuyekezo, kufuneka abuyisele iimpahla kwindawo yokugcina impahla yenkampani yeinshurensi. I-Chovm.com iya kuqhuba imbuyekezo emva kokuba indawo yokugcina impahla ifumene iimpahla.

Imiqathango yokuBuyisa ngokuLula iquka:

• Iimveliso zibhalwe njenge Easy Return.
• Isixa esipheleleyo semveliso (ngaphandle kwerhafu) kunye nentlawulo yokuthumela ayikho ngaphezu kwe-US $ 3,000.
• Idilesi yokuthumela ngenqanawa ikwelinye lala mazwe alandelayo: eOstreliya, eBelgium, eKhanada, eChile, eCzech Republic, eFransi, eJamani, kwaSirayeli, eItali, eJapan, eKorea, eMexico, eNetherlands, ePakistan, ePoland, ePortugal, eRashiya, eSaudi Arabia, eSpain, eSwitzerland, eUkraine, eUnited Arab Emirates, eUnited Kingdom, eUnited States nezinye ezizayo.
• Isizathu sembuyekezo kungenxa yemibandela yomgangatho

Isiqinisekiso sokuziswa ngexesha

Isiqinisekiso sokuNikezelwa kweNqinisekiso yoRhwebo lukhuselo olusebenza kwiimveliso eziLungele ukuThuthwa ngenqanawa. Zininzi iindlela eziqinisekisiweyo nge-Chovm.com Logistics kunye nababoneleli abathathu abakhulu abangaphandle kwe-intanethi abanikezela ngonikezelo, kubandakanya i-DHL, i-UPS, kunye ne-FedEx, okwangoku igubungela ukuthunyelwa kumazwe ali-169. 

Ii-odolo ezenziwe ngoLungiselelo “nokuhanjiswa okuqinisekisiweyo” ziqinisekiswa ukuba ziya kufika kwangexesha. Ukuba abafiki ngexesha, abathengi banelungelo lokufumana imbuyekezo ye-10% yexabiso le-odolo lilonke (ukuya kwi-US $ 100).

Ukhuseleko emva kokuthengisa

Xa ubeka iiodolo zeNqinisekiso yoRhwebo, abathengi banokuxhamla kwiinkonzo ezikwisiza ezifana nesikhokelo sofakelo, ukuxilongwa kweziphene, kunye neenkonzo zogcino kumacandelo athile emveliso. Abanye ababoneleli bakwabonelela ngeengxenye ezitshintshiweyo zasimahla zeemveliso eziqeqeshiweyo ezinokonakala okanye zineziphene.

Isiqinisekiso soRhwebo kwinkonzo yokuzaliseka

Isiqinisekiso soRhwebo siqhagamshelwe kwinkonzo yokuzaliseka kwe-Chovm.com. Eli sebe libonelela ngeenkonzo zolungiselelo nohlolo.

Ukudibanisa ezi nkonzo ezahlukeneyo kunceda ukulungelelanisa inkqubo yokuthenga kwi-Chovm.com kwaye iqinisekisa ukuthengiselana okukhuselekileyo.

Inkonzo yoLungiselelo

Ngenkonzo ye-Chovm.com Logistics, abathengi banokukhetha kwiindlela ezininzi ezingabizi kakhulu, ezisebenzayo, kunye nezilandelekayo zokuthumela ngenqanawa, kubandakanya nolwandle, umoya, okanye umhlaba. Ngokuziswa kumazwe angaphezu kwama-220 kunye nemimandla, i-Chovm.com Logistics Service iyaziqhayisa kwihlabathi liphela.

Le nkonzo imalunga nokwenza izinto zingabizi kakhulu, zisebenze kakuhle kwaye zilandeleke. Abathengi banokuthelekisa ngokukhawuleza iikowuti ezichanekileyo zolwandle, zomoya kunye nezothutho zomhlaba ezinexabiso eliphantsi kwaye zikhawuleza, eziphucula unxibelelwano kunye nokuqiniseka phakathi komthengi kunye nomthengisi.

Ukongeza, iSiqinisekiso sokuNikezelwa kwexesha sigubungela iindlela ezingama-32 kumazwe angama-169 nakwimimandla, kwaye yonke into inokulandelelwa ngenkqubo yokulandelela ebanzi kunye neselubala ye-Chovm.com.  

Inkonzo yokuhlola

Inkonzo yoHlolo ye-Chovm.com inika abathengi ukufikelela kuhlolo lomntu wesithathu ukuqinisekisa ukuba umgangatho weemveliso abaziodolayo uhambelana nendlela ezibhengezwe ngayo. 

Uhlolo luqhutywa ngokuzimeleyo ngababoneleli benkonzo bomntu wesithathu, kuquka iBureau Veritas, iChina Certification & Inspection Group, kunye neSGS. Amaqabane okuhlola atyelela amaziko okuvelisa kwaye ajonge ngokungenamkhethe iimveliso ngokuchasene neenkcukacha zeodolo.

Kukho izicwangciso ezininzi zokuhlola amaxabiso, ngoko ke abathengi banokukhetha ukhuseleko ngokweemfuno zabo.

Uyisebenzisa njani iNqinisekiso yoRhwebo kwi-Chovm.com

Njengomthengi, kulula ukusebenzisa iNgqinisekiso yoRhwebo kwi-Chovm.com. Konke okufuneka ukwenze kukuqinisekisa ukuba umthengisi wakho uyinxalenye yeprogram ye-Chovm Trade Assurance, qinisekisa ukuba imigaqo icacile kwisivumelwano sakho, kwaye ugcine lonke unxibelelwano kwi-platform ye-Chovm.com.

Masingene nzulu kwindlela yokusebenzisa iNgqinisekiso yoRhwebo.

1. Khangela ababoneleli ngenkonzo yeNgqinisekiso yoRhwebo

Ukuze uvune izibonelelo zeNgqinisekiso yoRhwebo, abathengi kufuneka bafake iiodolo zabo kubaBoneleli beNgqinisekiso yoRhwebo. 

Kukho iindlela ezininzi zokufumana ababoneleli abaxhasa inkonzo yoQinisekiso loRhwebo. Eyona ndlela idumileyo yokuhamba kukucokisa iziphumo zokukhangela ngokukhetha "Isiqinisekiso soRhwebo" xa ukhangela iimveliso.

Abathengi banokuya kwi-minisite yomthengisi ukuze babone ukuba banayo na i-icon ye-Trade Assurance kwiphepha labo. I icon ibonakala ngolu hlobo:

2. Faka iodolo nababoneleli ngezoRhwebo

Nje ukuba ukhethe umthengisi, lixesha lokuba ufake iodolo. Njengoko uthethathethana ngezivumelwano, gcina zonke iincoko zakho kunye nabathengisi kwiqonga le-Chovm.com kunokuthetha ngee-apps zomntu wesithathu. Ngaloo ndlela, i-Chovm.com inokusebenzisa imbali yengxoxo njengobungqina kufuneka kubekho ingxabano.

Kwakhona kubalulekile ukwenza ikhontrakthi yoQinisekiso lwezoRhwebo kwi-Chovm.com kwaye uqinisekise ukuba ubandakanya ubuninzi bemveliso, iinkcukacha zemveliso, kunye nolwazi lokuthumela. Unokucela umthengisi wakho ukuba akwenzele oku, kodwa qiniseka ukuba ikhontrakthi inemiqathango efanelekileyo yokugcina ukhuselekile.

Ngokuxhomekeka ekubeni ngubani ojongene nokuthutha kunye ne-inshurensi, qiniseka ukuba imigaqo echanekileyo ibonakala kwisivumelwano sakho nomthengisi. Ukuba ulungiselela ukuhamba kwakho, nceda uqinisekise ukuba icandelo lomrhumo wokuthumela lingenanto, njengoko iindleko zomthwalo ziya kuqokelelwa ngokwahlukileyo. Ezinye iindlela zokuhamba ziquka i-EXW, i-FCA, i-FAS, kunye ne-FOB.

Layisha izincamatheliso kwiinkcukacha zakho kwi-odolo yakho yoQinisekiso loRhwebo ukuze i-Chovm.com ikwazi ukubhekisa kubo xa kukho ingxabano.

Nceda uqaphele ukuba ixesha lengxabano lixhomekeke kwiindlela zokuthumela ezibekwe kwikhontrakthi yakho. Nangona kunjalo, eli xesha alinakuhamba ngaphaya kweentsuku zekhalenda ezingama-30 zomhla ofumene ngawo iimveliso.

3. Hlawula ngeqonga lokuhlawula elikhuselekileyo le-Chovm.com

Isiqinisekiso soRhwebo sinyanzeliswa kuphela xa uhlawula kwi-intanethi nge-Chovm.com, ke qiniseka ukuba uhlawula kwi-intanethi ngeqonga lokuhlawula elikhuselekileyo le-Chovm.com. 

Ukuba uthethathethana kwi-Chovm.com kodwa uhlawule ngeqonga leqela lesithathu, iNgqinisekiso yoRhwebo ayikho, kwaye i-Chovm.com ayinakuqinisekisa ukhuseleko kunye nokhuseleko lwentengiselwano yakho.

Kuyafaneleka ukuba kuphawulwe ukuba uQinisekiso lwezoRhwebo lusimahla kubathengi, kwaye ukuthengiselana kuyafaneleka ngokuzenzekelayo ukuba nje abathengi balandela inkqubo efanelekileyo.

Indlela yokufaka ingxabano kwaye ucele ukubuyiselwa imali

Abathengi ababona ingxaki ekuhanjisweni kwabo kufuneka ngokukhawuleza fayile mpikiswano. Ukuba umthengisi akasebenzisani, i-Chovm.com iya kungena emva kokunyuka kwamatyala.

Ungalandela la manyathelo ukuze ufake imbambano:

1. Yiya kwi "Orders" kwideshibhodi yakho ye-Chovm.com
2. Cofa "Jonga Okungakumbi"
3. Nje ukuba iinkcukacha zeodolo zivulwe, cofa u-“Faka isicelo seMbuyiselo”

4. Gcwalisa onke amacandelo kwifom njengoko uyalelwe

5. Lawula ubume besicelo sakho sembuyekezo

Ukuba awumva kumboneleli ngeentsuku ezintathu, unokucela ulamlo kwi-Chovm.com. Emva kokuba umthengisi anikeze impendulo yokuqala kwisicelo sokubuyiselwa imali, umthengi unokucela u-Chovm.com ukuba alamle, ngokunjalo. 

Ukuba wena kunye nomthengisi wakho nisilela ukufikelela kwisivumelwano phakathi kweentsuku ezingamashumi amathathu, i-Chovm.com iya kungena ngokuzenzekelayo ukusingatha isicelo sembuyiselo.

Kwakhona, ixesha elibekiweyo lokufakela ingxabano kunye nomthengisi wakho lingahluka ngokuxhomekeke kwindlela yokuthunyelwa kwikhontrakthi yakho yokuthenga, kodwa ayiyi kudlula iintsuku zekhalenda ze-30 emva komhla wokufunyanwa okuqinisekisiweyo kweemveliso.

Usenza njani isicelo sokuBuyisa ngokuLula kwaye ufumane imbuyekezo

Xa ukuthunyelwa kufika kwaye umgangatho awuhambelani nokulindela kwakho, unokufaka isicelo sokuBuyisa ngokuLula.

Ukufaka isicelo sokuBuyisa okuLula yindlela evakala ngayo kanye: kulula! Nantsi indlela onokwenza ngayo isicelo sembuyekezo kwaye ufumane imbuyekezo ngamanyathelo nje ambalwa alula:

1. Fumana iodolo "yokuBuyisa ngokulula" kwideshibhodi yakho ye-Chovm.com

2. Cofa "Faka isicelo sokubuyiselwa imali" kwaye ugcwalise ulwazi olufunekayo

3. Buyisela iimveliso

Unokukhetha ukusebenzisa indlela yokuthumela enikezelwa yi-warehouse okanye ukubuyisela izinto ngokwakho. Uneentsuku ezili-15 ukususela kwixesha lakho lokuBuyisa ngokuLula ukuvunywa kokubuyisela imveliso kwindawo yokugcina impahla.

Indlela yokuqala: indlela yokuthumela ngenqanawa enikezelwa yi-warehouse

Inyathelo 1: Kwiphetshana lephepha, bhala inombolo ye-odolo ye-Trade Assurance kwaye uyibeke ngaphakathi kwiphakheji.

Inyathelo lesi-2: Shicilela ileyibhile yokuthumela enikezelwe yindlu yokugcina impahla kwaye uyincamathele kwibhokisi.

Inyathelo lesi-3: Beka iphakheji eposini.

Qaphela: Awunyanzelekanga ukuba uhlawule ukuthunyelwa; indawo yokugcina impahla iya kuhlawula umrhumo wokuthumela. Emva kokuba umthengi efake i-Easy Return, umthengi kufuneka abuyisele izinto phakathi kweentsuku ze-15.

Indlela yesibini: ukubuyisela ipakethe ngokwakho

Inyathelo 1: Kwiphetshana lephepha, bhala inombolo ye-odolo ye-Trade Assurance kwaye uyibeke ngaphakathi kwiphakheji.

Inyathelo lesi-2: Yiya eposini, uncamathelise ileyibhile yokuthumela kwibhokisi uze uyibeke eposini. Ungakopa idilesi yokuthumela emva kokuba ukhethe 'Abanye abathwali bothutho'.

Inyathelo lesi-3: Gcwalisa isicelo esilula sokuBuyisa kunye nomboneleli wephakheji kunye nenombolo yokulandelela.

Nje ukuba imbuyekezo yakho iqhutywe, uya kuyifumana imali yakho. 

isiphelo

Isiqinisekiso soRhwebo lweChovm yinkqubo entle yabathengi beB2B abafuna ukwenza njalo iimveliso zomthombo kwinkampani entsha. Inika uxolo lwengqondo lokuba yonke intengiselwano ikhuselekile kwaye yonke iodolo iya kufika ngexesha. 

Le nkqubo ibaluleke kakhulu kurhwebo oluwela imida kuba iqinisekisa inqanaba lokudlala kubathengi kunye nabathengisi abavela kulo naliphi na ilizwe, ngoko ke akukho mntu uthathwayo.

Bhalisela i-Chovm.com namhlanje ukunxibelelana nabathengisi abathembekileyo kunye nomthombo weemveliso kunye nemathiriyeli iimfuno zeshishini lakho.