Uzibuyisela njani izinto kwiTemu: ISikhokelo senyathelo ngalinye

I-Temu ineentengiso ezininzi ezingenakuthintelwa kwaye iye yaba yenye yezona zinto zidumileyo zokuthenga usetyenziso namhlanje. Kodwa kuthekani ukuba awuyithandi into onayo? Ubungayi kufuna ukulahlekelwa yimali kwiimeko ezinjalo.

Iindaba ezimnandi zezokuba iTemu ibonelela ngenkqubo yokubuya egudileyo, ngakumbi ukuba unikela ingqalelo kwiinkcukacha kwaye ulandele imithetho yeqonga. Ke, uzibuyisela njani izinto zeTemu? Esi sikhokelo siya kuchaza yonke inkqubo inyathelo nenyathelo.

Isiqulatho
Yintoni omawuyazi malunga nenkqubo yokubuya kukaTemu phambi kokuba uqalise
Nalu uluhlu olusisiseko lwendlela yokuqalisa imbuyekezo yakho
    Inyathelo #1: Ngena kwaye ufumane iodolo yakho
    Inyathelo #2: Cela ukubuyiselwa imali okanye ukubuyisela
    Inyathelo #3: Ukukhetha indlela yakho yokubuyisela imali
    Inyathelo #4: Jonga imiyalelo yokubuyisela
    Inyathelo #5: Fumana kwaye uprinte ileyibhile
    Inyathelo #6: Pakisha izinto zakho ezibuyiswayo
    Kwenzeka ntoni xa ungabuyi ngokukhawuleza?
Iinketho zokubuyisela imali: Ikwinqanaba eliphambili, elingoko nangoko, okanye eliqhelekileyo
Amatyala akhethekileyo kunye nemigibe eqhelekileyo
Ngaba ukuthunyelwa ngenqanawe kuhlala kusimahla?
Uyibuyisela phi ngenqanawa?
Ukuququmbela

Yintoni omawuyazi malunga nenkqubo yokubuya kukaTemu phambi kokuba uqalise

Ngaphambi kokuba uqale ukubuya kwakho ngokusemthethweni, ukujonga kabini izikhokelo ezifanelekileyo kuhlala kululuvo olulungileyo. Ukuqonda imigaqo-nkqubo kaTemu kwangaphambili kukuthintela ukuchitha ixesha okanye iindleko zokuthumela ngenqanawa kwimveliso engabuyiswayo. Nantsi into omawuyazi:

• Ifestile yokubuya ngokubanzi: ITemu ikuvumela ukuba ubuyisele izinto ngaphakathi iintsuku 90 yokuthenga. Noko ke, kukho iimeko ezikhethekileyo. I-Electronics inokuba nefestile emfutshane (45 okanye 60 iintsuku), ngelixa ezinye iimveliso zempilo okanye zokhathalelo lomntu zingenakubuyiselwa.

• Imeko yezinto: Njengabaninzi abathengisi, iTemu ifuna ukuba izinto zibekwimo entle phambi kokuba zibuye. Umzekelo, bafanele ukuba banganxibanga, bangahlanjwa, kunye neethegi okanye izincamathelisi zococeko zisancanyathiselwe ukuba ziimpahla. Ukuba into isetyenzisiwe okanye iinxalenye ezilahlekileyo, ulahlekelwa kukufaneleka ukuyibuyisela ngokupheleleyo.

• Izinto ezithile ezingabuyiswayo: Ukutya, ezinye iintlobo zempahla yangaphantsi, ezinye iimveliso ezilungiselelwe wena, kunye nezipho zihlala ziwela ngaphandle komda wokubuya. Qinisekisa ezi nkcukacha ukuze ungabambeki uzama ukubuyisela into engabuyiswayo.

Olu qwalaselo lokuqala lukunceda ukuba ubone ukuba lifanelekile na ixesha lakho. Ukuba yinto yombane, funda ngokuthe ngqo kuluhlu lwemveliso yakho okanye i-FAQ ukuze ubone ukuba ifestile yokubuya ilungile na. Iintsuku ezingama-45, 60, okanye ezingama-90. Masiqhubele phambili kumanyathelo alandelayo ukuba usakulungele ukuya.

Nalu uluhlu olusisiseko lwendlela yokuqalisa imbuyekezo yakho

Amanyathelo okubuya kukaTemu ajikeleza usebenzisa ideshibhodi yeakhawunti yakho. Ukuba awunayo i-akhawunti (mhlawumbi uphume njengondwendwe), kufuneka ufumane iodolo yakho nge-imeyile kaTemu.

Inyathelo #1: Ngena kwaye ufumane iodolo yakho

1. Yiya eTemu.com okanye uvule iTemu app.

2. Ngena kwiakhawunti yakho yeTemu

3. Fumana iodolo efanelekileyo phantsi “kweMiyalelo Yakho.”

Qaphela: Ukuba uphume njengondwendwe, vula i-imeyile yeodolo yakho, cofa "Gcina iodolo yakho," kwaye ulandele izikhokelo zokudibanisa oko kuthenga kwiakhawunti entsha okanye ekhoyo yeTemu.

Inyathelo #2: Cela ukubuyiselwa imali okanye ukubuyisela

Nje ukuba uzijongile iinkcukacha zeodolo yakho, jonga iqhosha elithi “Buyisa/Buyisela”. Apha, ungakhetha ukuba zeziphi izinto ongathanda ukuzibuyisela kwaye uchaze ukuba kutheni (umzekelo, ifike yonakele okanye ibingeyiyo le ubuyi-odole).

UTemu unokubuza iinkcukacha ezithe vetshe okanye iifoto ngokuxhomekeke kwisizathu osikhethileyo. Umzekelo, ukuba into inesiphene, banokufuna imifanekiso yesiphene ukukhawulezisa imbuyekezo yakho. Ngamanye amaxesha, iTemu okanye abathengisi bayo banokukuvumela ukuba ugcine imveliso kwaye usetyenzise imbuyekezo engaphelelanga (ingakumbi ukuba ixabiso lokuthumela ngenqanawa liphezulu xa lithelekiswa nexabiso lento leyo).

Ukuba olu khetho luvela, unokulwamkela-qaphela nje ukuba uyakwenza, kubala njengokusebenzisa indawo yakho yokubuya yasimahla kulo myalelo. Ukuba ufuna ukuyithumela kwakhona, qhubeka ufunda imiyalelo malunga nokupakishwa kunye nokuthumela.

Inyathelo #3: Ukukhetha indlela yakho yokubuyisela imali

I-Temu ihlala ikuvumela ukuba ukhethe ukubuyiselwa imali usebenzisa indlela yakho yokuhlawula (njengekhadi lakho letyala okanye i-PayPal) okanye usebenzisa iikhredithi zeTemu. Iikhredithi zinokukhawuleza kwaye zilungile ukuba uceba ukuthenga kwakhona kungekudala.

Kodwa ukuba ukhetha ukubuyisela imali, khetha nje indlela yokuhlawula yokuqala. Uluhlu lwexesha lokuba oko kubonakale kwibhanki yakho kunokuhluka, ngokuqhelekileyo naphi na ukusuka kwi-5 ukuya kwiintsuku zokusebenza ze-14, ngamanye amaxesha ukuya kwi-30. Emva kokugqiba la manyathelo, uTemu uya kukuthumela isiqinisekiso kunye nokubuyisela ileyibhile yokuthumela ngenqanawa, eyimfuneko kwisinyathelo esilandelayo.

Inyathelo #4: Jonga imiyalelo yokubuyisela

Inye into ethandwa ngabantu abaninzi ngoTemu yindlela ekulula ngayo nesisa ngayo imbuyekezo yabo. Uyakonwabela imbuyekezo yokuqala yasimahla kwiiodolo ezininzi ukuba uyibuyisela ngeentsuku ezingama-90. Nangona kunjalo, kukho ezinye iimeko. Umzekelo, imbuyekezo yakho ingaba nale miba ilandelayo:

• Izinto ezinkulu okanye ezityebileyo

• Iindawo zonikezelo ezikude

• Iifoto ezikhethekileyo (abanye abathwali banokubiza umrhumo owongezelelweyo wokuthatha)

Kwiimeko ezinjalo, kusenokufuneka uhlawulele imbuyekezo kwasekuqaleni. Kodwa ungakhathazeki, ungacela uTemu akubuyisele imali, kwaye baya kukubuyisela imali emva kokuqinisekisa ukuba yonke into ilungile kwaye ilungele ukubuyiswa.

Inyathelo #5: Fumana kwaye uprinte ileyibhile

Nantsi into omawuyenze xa uTemu evuma ukubuya kwakho:

1. Jonga "Iiodolo Zakho". Uyakuhlala ubona ikhonkco "Shicilela iReyibhile" apha. Unako kwakhona ukuya ku "Returns" kwaye ucofe "Printa Return Label."

2. Ngoku, printa ileyibhile. Ukuba awukwazi ukuyiprinta ekhaya, ungayithumela nge-imeyile kwaye uyiprinte kwenye indawo.

3. Okulandelayo, tape ileyibhile yokubuyisela kwiphakheji. Khumbula ukuqinisekisa ukuba ikhuselekile kwaye iyabonakala.

Inqaku elibalulekileyo: Ileyibhile yokubuyisela isebenza kuphela ekuthunyelweni ngaphakathi kwe-United States (kunye neminye imimandla echazwe nguTemu). Ukuba ukwindawo ekude kwisiseko somkhosi, jonga ushicilelo oluhle ukuze ubone ukuba uyafaneleka na.

Inyathelo #6: Pakisha izinto zakho ezibuyiswayo

UTemu uyakukhuthaza ukuba ubeke zonke izinto ezibuyisiweyo kwi-odolo enye kwiphakheji enye. Oku kwenza kube lula ukulandela umkhondo kwaye kuqinisekisa ukuba kufuneka wenze inqanawa enye kuphela. Ukuba into ekuqaleni yayinebhakhowudi, yigcine iqhotyoshelwe okanye uyibeke kwisingxobo esicacileyo ngaphakathi kwiphakheji. Ukuba uphulukene nayo, ungothuki—imiyalelo kaTemu ithi ungayigcina yohlulwe into nganye kwibhegi yokubona ngaphambi kokuba uyipakishe.

Nje ukuba ishicilelwe kwaye ibhalwe, ungayinikezela kumthuthi (idla ngokuba yi-USPS okanye i-UPS kubantu abaninzi. Jonga kwakhona imiyalelo ukuze ubone ukuba ungayishiya kwiziko lokuthumela ngenqanawe lasekuhlaleni okanye ufuna ukucwangcisa uhambo.

Kwenzeka ntoni xa ungabuyi ngokukhawuleza?

Emva kokuqalisa imbuyekezo kwiakhawunti yakho yeTemu, uhlala uneentsuku ezili-14 zokumakisha loo phakheji. Ukuba ulinda ixesha elide kunoko, uTemu uya kusirhoxisa isicelo sokubuyisela, kwaye uya kuphulukana nokufaneleka. Awukwazi ukuyolula inyanga yonke phambi kokuba uyibeke eposini.

Iinketho zokubuyisela imali: Ikwinqanaba eliphambili, elingoko nangoko, okanye eliqhelekileyo

Indlela kaTemu yokubuyisela imali inokwahluka ngokuxhomekeke kwimbali yakho yokuthenga kunye nesizathu sokuba ubuyisele into. Makhe sichaze iimeko ezinokwenzeka:

1. Imbuyekezo ephezulu

Ngamanye amaxesha, ukuba ungumthengi othe rhoqo onerekhodi entle, uTemu unokukunika imbuyekezo ephucukileyo. Oko kuthetha ukuba baya kuyibuyisela imali yakho ngokukhawuleza nje ukuba ulahle ipakethe yakho ngaphandle kokulinda ukuba indawo yokugcina ifumane kwaye iyihlole.

Le yi-perk esekwe ekuthembekeni, kodwa ungacingi ukuba ungenza into enomthunzi. Ukuba awuze uyithumele imveliso okanye yonakele kakhulu, uTemu unelungelo lokuhlawulisa indlela yakho yokuhlawula kwakhona.

2. Imbuyekezo ekhawulezileyo

Iyafana nale iphambili, kodwa ikhawuleza kakhulu — uTemu unokugqiba kwelokuba akubuyisele imali kwangoko, ngakumbi ukuba yinto encinci okanye ubonisile ukuba ungumthengi othembekileyo. Kusebenza umgaqo ofanayo: ukuba awulandeli imbuyekezo okanye into ilahlekileyo inxalenye, banokufuna kwakhona imali.

3. Imbuyekezo yemveli

Inkqubo esemgangathweni ixhaphake kakhulu: xa iphakheji yakho ifika kwaye izinto zidlula ukuhlolwa komgangatho, uTemu ukhupha imbuyekezo usebenzisa indlela oyikhethileyo. Oku kungathatha iintsuku ezimbalwa ukuvela kwiakhawunti yakho yebhanki okanye kwisiteyitimenti sekhadi letyala. Nangona kunjalo, baya kukwazisa nge-imeyile, iSMS, okanye isaziso sohlelo lokusebenza ukuze wazi ukuba siqhutyelwe phambili.

Amatyala akhethekileyo kunye nemigibe eqhelekileyo

1. Ipakethi ephawulwe “izisiwe” kodwa ayifunyenwanga

Ngamanye amaxesha, umkhondo uthi iphakheji yakho ifikile, kodwa akukho phawu lwayo emnyango wakho. Ngezo zihlandlo, unokucinga ngokubuyisela okanye ukubuyisela imali nangona ungazange uyiphathe ngokwasemzimbeni imveliso. Ngombulelo, uTemu unemeko yoku:

• Yiya kwi-odolo yakho kwiziko lenkxaso leTemu kwaye ukhethe "imiboniso yephakeji iziswe kodwa ayimkelwanga."

• UTemu uya kuqhuba uphando. Ukuba kuthe kwafumaniseka ukuba loo nto ilahlekile okanye ibiwe, usenokufanelekela ukubuyiselwa imali.

2. Iinxalenye okanye izinto ezingekhoyo

Kuthekani ukuba iodolo ifikile, kodwa sisiqingatha kuphela sento oyithengileyo esebhokisini? Mhlawumbi ulahlekile intambo, isincedisi, okanye yonke into encinci yenqwaba. Ungafaka isicelo sembuyekezo ethile ngokuya “kwizinto ezilahlekileyo/kwiinxalenye” kwiziko lenkxaso okanye uqhagamshelane ngqo nenkonzo yabathengi bakwaTemu.

3. Imbuyekezo ezonakeleyo okanye iimpazamo zokupakisha

Ukuba ubuyisela into ethile kodwa usilele ukuyikhusela ngokufanelekileyo, inokophuka kuhambo. Xa uTemu evula ipakethe kwaye ayifumanise yonakele, banokuyinciphisa imbuyekezo yakho okanye abayi kuyenza. Ke phatha izinto zakho ezibuyiswayo ngononophelo, njengokuba ungathanda ukuba zithunyelwe kuwe kwasekuqaleni.

4. Kufakwe ngempazamo into engalunganga

Ngelixa unokuzama ukuqhagamshelana nenkxaso yakwaTemu, akukho siqinisekiso sokuba baya kufumana okanye babuyise naziphi na izinto ngengozi. Elona cebiso lilungileyo kukuhlala ujonga kabini ibhokisi ngaphambi kokuba uyitywine.

Ngaba ukuthunyelwa ngenqanawe kuhlala kusimahla?

Ngokubanzi, ufumana imbuyekezo yakho yokuqala simahla kwiodolo nganye, nokuba zingaphi na izinto ozibuyisayo ngaxeshanye ukusuka kulo myalelo. Yiyo loo nto uTemu ekhuthaza ukubuyisela yonke into ngenqanawa enye ukuba kunokwenzeka.

• Ukubuyisela okwesibini okanye ngaphezulu kwi-odolo efanayo: Ukuba utshintsha ingqondo yakho malunga nenye into kamva, unokuhlawula i-$ 7.99 (kunye nerhafu) kwileyibhile yokuthumela.

• Ukhetho lokubuyisela inxalenye: Ngamanye amaxesha uTemu usenokuthi, "Siza kukubuyisela imali encinci, kwaye uyigcine loo nto." Ukuba uyavuma, isabalwa njengembuyekezo yakho yasimahla yaloo odolo, nangona ungakhange uthumele nantoni na.

Uyibuyisela phi ngenqanawa?

Uninzi lwexesha, usebenzisa ileyibhile uTemu akunika yona. Loo leyibhile inokuba nedilesi yendawo yokugcina impahla e-US okanye kwenye indawo, kodwa khumbula ukuba idilesi yoqobo yokuthumela yephakeji yakho ayisiyiyo apho uya kuthumela khona imbuyekezo yakho.

Idilesi echanekileyo ikwileyibhile esemthethweni kaTemu. Ukuba uyithumela kwindawo engafanelekanga (njengeziko lokusasaza ngokungakhethiyo okanye idilesi yomthengisi), imbuyiselo yakho inokuthatha iminyaka okanye ingenzeki. Ke themba ileyibhile iTemu ibonelela.

Ukuququmbela

Ukubuyisela izinto kwiTemu kunokuba yimpepho xa ulandela amanyathelo ngokuchanekileyo kwaye ugcine imigaqo, njengembuyekezo yamahhala ekuthunyelweni kokuqala, umda weentsuku ze-90 kwiimveliso ezininzi, kunye nokupakishwa okufanelekileyo. Ngelixa kungekho mntu uthanda inkathazo yokuthumela into emva, kumnandi ukwazi ukuba iTemu ijonge ukwenza inkqubo ihambe kakuhle, inikeze ngenqanawa yokubuyisela simahla (okokuqala ngeodolo nganye) kunye nemiyalelo ethe ngqo.