Njengoba bebhekene nonyaka onzima okhula kancane kanye nezinye izinselelo ezahlukahlukene, abathengisi abahlakaniphile bamukela okuzenzakalelayo ukuze bahlale phambili.
Abahlaziyi babikezela ukukhula okuhamba kancane komkhakha wezitolo kulo nyaka, kulandela amanani okuthengisa ngo-2023 ngaphansi kwamazinga ka-2019. Ngemuva kokukhuphuka kwe-inthanethi phakathi nalolu bhubhane, abaningi baqaphela ukuthi abathengi babuyela ezitolo zezitini nasezitolo zodaka, okungeza ubunzima kubathengisi abazama ukuhlela amasu nokuphatha ibhalansi enenzuzo phakathi kweminikelo yabo yemigwaqo ephakeme kanye ne-inthanethi. Ngempela, lo mkhakha ulwa nomlilo emikhakheni eminingi kulo nyaka, ubhekana nokushoda kwabasebenzi, inkinga yezindleko zokuphila kanye nomthelela wako emananini, ukukhushulwa kwerenti, amandla, kanye nezindleko zokusebenza, kanye nokwanda kokuncintisana okuvela eziteshini ezintsha ze-inthanethi.
Njengoba kunezilinganiso eziqinile zenzuzo, sincane indawo yephutha ezinqubweni zokukhokha ama-invoyisi - ukukhokha ngokweqile nokuphindaphinda kungase kube utshani bokugcina kubathengisi ababoshiwe. Akusizi ukukhulisa ubudlelwano nabathengisi futhi. Kulesi simo somnotho samanje amabhizinisi adinga ukwazisa abathengisi bawo kanye ne-supply chain. Ezitolo, lokhu kuyiqiniso ikakhulukazi, njengoba ibhizinisi alikwazi ukuthengisa lokho elingakwazi ukukuthola.
Kulezi zikhathi ezibucayi, ukuvikela ubudlelwano nabahlinzeki kanye nokuqinisekisa uchungechunge lokunikezela ngezinto oluqinile kubalulekile. Ukusebenzisa izinqubo ezisebenza ngempumelelo kakhulu ze-Akhawunti Ekhokhwayo (AP) kanye nokubuyisana kwesitatimende kubalulekile.
Abathengisi abacabanga phambili baya ngokuya bebeka ithemba labo kumasistimu edijithali asheshisa, enze lula, futhi athuthukise izinqubo zabo zebhizinisi eziningi. Amathegi amanani e-elekthronikhi, ukulandelela isitoko okuzenzakalelayo kanye nempahla, abasebenzi abahlome ngamaphilisi ukuze babhekise ulwazi lomkhiqizo, nokunye.
Kodwa-ke, izinqubo ezibucayi zehhovisi elibuyela emuva njengezinqubo ezikhokhwayo zama-akhawunti ngokuvamile ziyinto yokugcina okufanele itshalwe kuyo. Ukusebenzisa isisombululo esisezingeni eliphezulu kakhulu somsebenzi ofana ne-AP kwakha isisekelo esiqinile, ukuze kungezwe ezinye izixazululo zedijithali futhi kusetshenziswe amandla okuqinisekisa ukuthi abathengisi bathenga kukho kokubili isitayela nento.
Ukuphathwa kahle kwezimali kusukela ekuqaleni kusho ukuthi njengoba ama-margin ekhula ngokuqina, izinqubo zokukhokha ezisebenza kahle zivikela umnyombo kuyilapho zisekela ubudlelwano obuphumelelayo nobuvumelanayo nabathengisi.
Ukonga izindleko
Enye yezinselelo ezibalulekile zokuthengisa ngo-2024 ukuthola izindlela zokunciphisa izindleko ngaphandle kokubeka engcupheni ikhwalithi yomkhiqizo nokwaneliseka kwamakhasimende. Ukuhlonza nokusebenzisa izixazululo zedijithali kungasiza ukwehlisa izindleko ngaphakathi kwebhizinisi.
Isibonelo, ukusebenzisa isisombululo se-invoyisi ye-elekthronikhi kuvumela abathengisi ukuthi babelane ngama-invoyisi edijithali afakwa ngokuzenzakalelayo ohlelweni lwabo lwezezimali, okunciphisa kakhulu ubungozi obuhlobene nephutha lomuntu kanye nokususa ukubambezeleka okungokwesiko kwethreyi kwethimba le-AP. Okunye okuhle kakhulu kungahlinzeka ngokukhetha kwezindlela ezi-3 zokufanisa nokugunyazwa kokugeleza komsebenzi kanye nokuhlanganiswa okungenazihibe kulo lonke uhlelo lwezezimali.
Ukuhlanganiswa kuphumela ekushintsheni okuzenzakalelayo kwama-invoyisi ku-ERP, okudala ukugeleza kolwazi okungenazihibe kuyo yonke inqubo yama-invoyisi ukuze kuhambisane nokutshalwa kwezimali okukhona kwe-ERP. Lo mthombo owodwa weqiniso wama-invoyisi uqinisekisa ukunemba kwedatha yamaqembu ezezimali angaphakathi kanye nochungechunge lokuhlinzeka, ukuletha inqubo esobala yokuphela ukuya ekupheleni.
Ukuqinisekisa izinqubo ezisebenza ngempumelelo kakhulu zokubuyisana kwezitatimende kusho ukuthi amabhizinisi anokulawula okuqinile ekusebenziseni kwawo imali, okunciphisa kakhulu ubungozi bokukhokha ngokweqile kwama-invoyisi noma ukuthumela izinkokhelo eziyimpinda. Lokhu kubandakanya ukucatshangelwa okunembile kwamanothi esikweletu ukuze kube sobala kakhulu okuvumela ukuqonda kwesikhathi sangempela kwesimo semali nganoma yisiphi isikhathi.
Izixazululo zokubuyisana kwezitatimende ezizenzakalelayo zingaqhathanisa ama-invoyisi namanothi ezikweletu anemigqa yezitatimende efanele ngaphandle kwesidingo sezinqubo zemanuwali ezidla isikhathi, amahora okonga esikhathi nezinsiza zabantu. Futhi zinganciphisa ingcuphe yokukhokha kancane okungase kubangele ukungezwani ebudlelwaneni bomthengisi kanye nokubukela phansi amathuba ezaphulelo zokukhokha kusenesikhathi.
Ukuvikela ubudlelwano nabathengisi
Uma lo bhubhane usifundise noma yini ukuthi umthelela wokuphazamiseka kokuhlinzekwa kwempahla okungalindelekile ungabangela ukushaqeka okukhulu kwezezimali ebhizinisini. Kuyakhokha ukubheka abahlinzeki bamasu ababalulekile abangakwazi ukonga ubhekeni wakho. Lapho abathengisi bengathembela kumakhasimende abo ukuthi abakhokhele ngokunembile, ngesikhathi, kungenzeka ukuthi bakhiphe izitobhi lapho kuphakama izinkinga ezingalindelekile, njengokushoda okuzumayo noma ukuphazamiseka kochungechunge lokuhlinzeka ngomkhiqizo oyinhloko.
Njengoba sesakhe ubudlelwano obuphumelelayo nabahlinzeki bamasu, kubalulekile ukubavikela, ukhumbule ukuthi ama-SME angaphuma ebhizinisini ngokushesha okukhulu uma ukuphuma kwemali kuhamba kancane futhi kunzima. Uma lokhu kwenzeka, ibhizinisi lokudayisa kuzodingeka lijike, licuphe izinqubo ezifana nokusesha abathengisi abasha, ukuhlolwa kwekhwalithi yomkhiqizo, ukwakha ubudlelwano obusha nabahlinzeki, ukuxoxisana ngezindleko nezinkontileka, nokunye.
Ukusebenzisa okuzenzakalelayo, uhlelo olunembile lokubuyisana kwezitatimende kukhombisa ukungafihli kubathengisi - ngisho nangaphezulu uma kuyingxenye yesistimu ye-digital AP, okwenza ukuxhumana okumayelana nemibuzo kube lula kakhulu. Lokhu kubalulekile kubahlinzeki abakhona futhi vele, kwenza kube lula ukwakha ubudlelwano nabathengisi abasha. Umlando wakho wesikweletu nesithunzi kubalulekile.
Ukuhlanganisa amasistimu nabahlinzeki kungenye yezithiyo ezinkulu kubathengisi abafuna ukusebenzisa ubuchwepheshe obusha. Nokho, izixazululo ezifana ne-Open ECX's AP Automation Invoicing azidingi isisekelo sabahlinzeki ukuthi bashintshe indlela abathumela ngayo ama-invoyisi namanothi esikweletu.
Izixazululo ezifana nalena zingasekela amafomethi edatha amaningi okuhlanganisa i-.pdf, .csv, XML ne-EDI, futhi imithetho yebhizinisi ingachazwa ukuze inothise idatha engenayo futhi yengeze ulwazi ngokusekelwe kuzimfuneko zohlelo lwe-ERP noma ukusekela ukufanisa izinga lomugqa.
Ikhodi Yokukhokha Esheshayo yase-UK (PPC), ihlanganisa ukuhlonishwa kwemibandela yokukhokha yabahlinzeki nezinye izindaba zokukhokha. Kungase kube okokuzithandela kodwa kuya ngokuya kubaluleke kakhulu ukuze kutholwe ubudlelwano babathengisi obuzinzile, obunokwethenjelwa, nobungaguquguquki futhi amakhasimende angabonisa izinqubo zokukhokha ezinomthwalo wemfanelo ezithobelayo azohlomula kubahlinzeki bempahla abathuthukisiwe.
Imiphumela yebhizinisi engcono
Idatha iyingxenye eyinhloko ekufinyeleleni okuhlosiwe kwebhizinisi, ihlinzeka abasebenzisi ngolwazi olunembile, lwesikhathi sangempela ukwazisa izinqumo ezisebenza ngempumelelo. Kufanele kube neqiniso elingu-100%. Ukubuyisana kwesitatimende esinembile nesifika ngesikhathi kukhiqiza idatha yezezimali enembile, engasetshenziswa ngokuzethemba okukhulu ukuhlela, ukubikezela, nokuhlelwa kwesabelomali.
Ulwazi oluphelelwe yisikhathi olufakwa ebucayini ngamaphutha lwenza lokhu kucishe kungenzeki - zonke izinqumo zizosekelwe esihlabathini esingathembekile, esiguquguqukayo, kanye nempumelelo yezinqumo ezibalulekile, njengokutshala kabusha ezitini nodaka noma ukuthuthukisa ezinye iziteshi ze-inthanethi, zincike kudatha enembile.
Izinqubo ezizenzakalelayo zisusa ubungozi bokushaya ukhiye namanye amaphutha abantu, njengoba idatha ifakwa kanye, kusetshenziswa inqubo ezenzakalelayo. Nakuba enye isofthiwe isusa ingxenye yomuntu isebenzisa i-OCR (i-optical character recognition), isekelwa i-AI ukunciphisa amaphutha, izixazululo ezingcono kakhulu ze-AP ezizenzakalelayo zinembile ngo-100% kusukela ekuqaleni.
Ukusebenzisa i-AP ephumelelayo nokubuyisana kwe-invoyisi kunciphisa izinqubo zokulungisa ezidla isikhathi, lapho amaqembu ezezimali echitha amahora amaningi ebuyekeza, eqhathanisa, futhi efanisa ama-invoyisi mathupha ukuze abone amaphutha noma aphindeke kabili. Kuyinto engavamile ukuthi izinhlangano ziqashe amaqembu ochwepheshe abayi-10 noma ngaphezulu abagxile kuphela ekubuyisaneni kwezitatimende, ukuthunyelwa okungagwemeka ngokuphelele nokumba eqolo kwesisetshenziswa. Amaqembu angasebenza emisebenzini yenani eliphezulu efana namasu nobudlelwano bomthengisi, kuyilapho i-automation iphakamisa kakhulu.
Izixazululo ezingcono kakhulu ze-AP ezizenzakalelayo zingase zibe nemithetho yokuqinisekisa eyakhelwe ngaphakathi esiza ukubona futhi igqamise umsebenzi ongase ube nomkhonyovu, okuyindawo yezimayini engase ibe khona yanoma yiliphi ibhizinisi, emele ubungozi obubalulekile bezezimali, isithunzi, kanye nezomthetho. Enye i-AP ezenzakalelayo nezinhlelo zokubuyisana izitatimende zihlanganisa ukubika kwezempilo kwesitatimende, okuqinisekisa ukuthi ithimba lezezimali liyaziswa nganoma yikuphi ukushayisana futhi lingasebenza ngokuzethemba bhalansi yesitatimende ngesikhathi sangempela. Bangakwazi futhi ukuhlinzeka ngomlando ophelele wedokhumenti ukusekela izidingo zocwaningo lwangaphandle.
Isoftware ye-AP automation iwukuhlanganisa izinqubo nezindlela, isiza ukuqinisekisa ukuthi wonke umuntu osemsebenzini we-AP nakuyo yonke inhlangano usekhasini elifanayo, ebhekisela ezinguqulweni ezifanayo zedatha efanayo ngesikhathi sangempela. Ukusebenzisa umfaniswano, ukugeleza komsebenzi okunqunyiwe kwenza kube lula kakhulu ukuthi imisebenzi yabiwe, ukuze kuthi noma umnikazi womsebenzi egula noma eshiya ibhizinisi, angathathwa yinoma yimuphi uzakwenu.
Isikhathi sokuzenzakalela
Manje yisikhathi sokuhambisa izinqubo ze-AP endaweni yesikhulumi sedijithali. Ukuzinze emafini kusho ukuvikeleka okuthuthukisiwe, ukufinyelela kwesikhathi sangempela kudatha, nokuhlaziywa kwedatha okunamandla kakhulu.
Kunenqwaba yezixazululo ezitholakalayo, kanye nokusebenzisa okungcono kakhulu ubuchwepheshe bokuguqula okuyingqayizivele ukuze kukhishwe umbhalo ophathekayo oyisisekelo kudokhumenti yomthombo, okuhlinzeka ikhono lokucebisa idatha nokuchaza imithetho yebhizinisi yendlela yokuphatha idokhumenti engenayo kanye nokuqukethwe kwedatha okuhlobene. Lobu buchwepheshe buqinisekisa ukunemba okungu-100%, ukudlulisa ama-invoyisi namanothi esikweletu ngokuqondile ku-ERP yenhlangano, iletha inqubo yedijithali ephumelelayo, egcina isiphetho ehambisana nezinhloso ze-net-zero futhi esekela izinqubo Zokukhokha Ngokushesha.
Ukuphatha uchungechunge lokuhlinzeka kanye nokusungula embonini yezokuthengisa kuyinkimbinkimbi - ukwenza ngokuzenzakalelayo i-AP streamlines futhi kwenza kube lula enye yezinqubo ezibaluleke kakhulu ngaphakathi kwalokhu. Ngaphandle kokuphathwa kwe-invoyisi okuqinile okusebenzayo konke okunye kuyawa, kusukela ekulawuleni isitoko okusebenzayo kuya ekuthengisweni.
Kanye nokusiza amabhizinisi akhe ubudlelwano obuqinile nabahlinzeki, lezi zixazululo zisiza ukuthuthukisa ukusebenza kahle ekukhokheleni nasekuphathweni kwezimali, okwenza amaqembu e-AP akwazi ukuzuza okwengeziwe ngesikhathi esincane, ngezinqubo ezizenzakalelayo ezithatha ingxenye yesikhathi, ziqinisekisa ukunemba okukhulu namaphutha ambalwa. Unyaka ka-2024 unyaka wokusebenzisa i-AP ezenzakalelayo noma ubungozi bokushiywa endaweni yokuthengisa encintisanayo.
Mayelana umbhali: U-Nathan Ollier uyi-CEO enkampanini yama-software i-Open ECX.
Umthombo ovela I-Retail Insight Network
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