I-Temu inezipesheli eziningi ezingenakuvinjelwa nezisendalini kangangokuthi isibe enye yezinhlelo zokusebenza zokuthenga ezidume kakhulu namuhla. Kodwa kuthiwani uma ungakuthandi onakho? Ubungeke ufune ukulahlekelwa imali ezimweni ezinjalo.
Izindaba ezinhle ukuthi i-Temu inikeza inqubo yokubuyisela ebushelelezi uma kuqhathaniswa, ikakhulukazi uma unaka imininingwane futhi ulandela imithetho yenkundla. Ngakho-ke, uzibuyisela kanjani izinto ze-Temu? Lo mhlahlandlela uzochaza yonke inqubo isinyathelo nesinyathelo.
Okuqukethwe
Okufanele ukwazi mayelana nenqubo yokubuya kukaTemu ngaphambi kokuqala
Nasi isifinyezo esiyisisekelo sokuthi ungaqala kanjani imbuyiselo yakho
Isinyathelo #1: Ngena futhi uthole i-oda lakho
Isinyathelo #2: Cela ukubuyiselwa imali noma ukubuyiselwa
Isinyathelo #3: Ukukhetha indlela yakho yokubuyisela imali
Isinyathelo #4: Hlola imiyalelo yokubuyisela
Isinyathelo #5: Thola futhi uphrinte ilebula
Isinyathelo #6: Phakisha izinto zakho ozibuyiselayo
Kwenzekani uma ungabuyi ngokushesha?
Izinketho zokubuyiselwa imali: Okuthuthukile, okusheshayo, noma okungokwesiko
Amacala akhethekile kanye nezingibe ezivamile
Ingabe ukuthunyelwa kokubuyisela kuhlala kumahhala?
Uyibuyisela kuphi?
Ekuphetheni
Okufanele ukwazi mayelana nenqubo yokubuya kukaTemu ngaphambi kokuqala

Ngaphambi kokuthi uqale ukubuyisela kwakho okusemthethweni, ukuhlola kabili imihlahlandlela efanele kuwumqondo omuhle njalo. Ukuqonda izinqubomgomo zikaTemu kusenesikhathi kukuvimbela ekumosheni isikhathi noma izindleko zokuthumela ngomkhiqizo ongabuyiswa. Nakhu okumele ukwazi:
- Iwindi elijwayelekile lokubuyisela: I-Temu ngokuvamile ikuvumela ukuthi ubuyisele izinto ngaphakathi izinsuku 90 lokuthenga. Nokho, kukhona okuhlukile. Ama-electronics angase abe newindi elifushane (45 noma 60 izinsuku), kuyilapho eminye imikhiqizo yezempilo noma yokunakekelwa komuntu siqu ingenakubuyiswa.
- Isimo sezinto: Njengabathengisi abaningi, iTemu idinga ukuthi izinto zibe sesimweni esihle ngaphambi kokubuya. Isibonelo, kufanele zingagugi, zingawashiwe, futhi zibe namathegi noma izitikha zokuhlanzeka ezisanamathiselwe uma kuyizimpahla zokugqoka. Uma into isetshenziswa noma izingxenye ezingekho, ulahlekelwa ukufaneleka kokuyibuyisela ngokuphelele.
- Izinto ezithile ezingabuyiswa: Ukudla, ezinye izinhlobo zezingubo zangaphansi, imikhiqizo ethile eyenziwe ngokwezifiso, nezipho ngokuvamile ziwela ngaphandle kobubanzi bokubuyisela. Qinisekisa le mininingwane ukuze ungabambeki ekuzameni ukubuyisela into engabuyiswa.
Lokhu kuhlola kokuqala kukusiza ukuthi unqume ukuthi kusifanele yini isikhathi sakho. Uma kuyinto ye-elekthronikhi, funda okucacisiwe ohlwini lomkhiqizo wakho noma i-FAQ ukuze ubone ukuthi iwindi lokubuyisela Izinsuku ezingama-45, 60, noma ezingama-90. Asiqhubekele ezinyathelweni ezilandelayo uma usakulungele ukuhamba.
Nasi isifinyezo esiyisisekelo sokuthi ungaqala kanjani imbuyiselo yakho

Izinyathelo zikaTemu zokubuya zizungeza ekusebenziseni ideshibhodi ye-akhawunti yakho. Uma ungenayo i-akhawunti (mhlawumbe uphume njengesivakashi), kufanele ubuyise i-oda lakho nge-imeyili kaTemu.
Isinyathelo #1: Ngena futhi uthole i-oda lakho
- Yiya ku-Temu.com noma uvule uhlelo lokusebenza lwe-Temu.
- Ngena ngemvume ku-akhawunti yakho ye-Temu
- Thola i-oda elihlobene ngaphansi kokuthi “Ama-oda Akho.”
Qaphela: Uma uphume njengesivakashi, vula i-imeyili ye-oda lakho, chofoza okuthi “Londoloza i-oda lakho,” bese ulandela imiyalo yokuxhuma lokho kuthenga ku-akhawunti entsha noma ekhona ye-Temu.
Isinyathelo #2: Cela ukubuyiselwa imali noma ukubuyiselwa

Uma usuyibukile imininingwane ye-oda lakho, bheka inkinobho ethi “Buyisa/Buyisela imali”. Lapha, ungakhetha ukuthi iziphi izinto ongathanda ukuzibuyisela futhi ucacise ukuthi kungani (isb, zifike zilimele noma bekungeyona into oyi-odile).
UTemu angacela imininingwane eyengeziwe noma izithombe kuye ngesizathu osikhethile. Isibonelo, uma into inesici, bangase bafune izithombe zephutha ukuze basheshise imbuyiselo yakho. Kwesinye isikhathi, i-Temu noma abathengisi bayo bangase bakuvumele ukuthi ugcine umkhiqizo futhi uqhubeke ucubungula imbuyiselo ethile (ikakhulukazi uma izindleko zokubuyela emuva ziphezulu uma ziqhathaniswa nenani lento).
Uma leyo nketho ivela, ungayamukela—qaphela nje ukuthi uma wenza kanjalo, kubalwa njengokusebenzisa isikhala sakho samahhala sokubuyisela kulelo oda. Uma udinga ukuyithumela emuva, qhubeka ufunda ukuze uthole imiyalelo yokupakishwa nokuthumela.
Isinyathelo #3: Ukukhetha indlela yakho yokubuyisela imali
I-Temu ngokuvamile ikuvumela ukuthi ukhethe ukubuyiselwa imali usebenzisa indlela yakho yokukhokha yasekuqaleni (njengekhadi lakho lesikweletu noma i-PayPal) noma usebenzisa amakhredithi e-Temu. Amakhredithi angashesha futhi abe mahle uma uhlela ukuthenga futhi maduze.
Kodwa uma ukhetha ukubuyiselwa imali, mane ukhethe indlela yokukhokha yasekuqaleni. Umugqa wesikhathi wokuthi lokho kuvele ebhange lakho ungahluka, ngokuvamile noma yikuphi kusukela ezinsukwini zebhizinisi ezi-5 kuye kweziyi-14, ngezinye izikhathi kuze kufike kwezingu-30. Ngemva kokuqeda lezi zinyathelo, u-Temu uzokuthumela isiqinisekiso futhi abuyisele ilebula yokuthunyelwa kwempahla, edingekayo esinyathelweni esilandelayo.
Isinyathelo #4: Hlola imiyalelo yokubuyisela

Into eyodwa abaningi abayithandayo ngoTemu ukuthi izinzuzo zabo zilula futhi zivulekile kangakanani. Uzojabulela imbuyiselo yokuqala yamahhala yama-oda amaningi uma uyibuyisela phakathi kwezinsuku ezingu-90. Nokho, kukhona okuhlukile. Isibonelo, ukubuyisela kwakho kungase kube nezinkinga ezilandelayo:
- Izinto ezinkulu noma ezikhuluphele
- Izindawo zokulethwa ezikude
- Ukuthatha okukhethekile (ezinye izinkampani zenethiwekhi zingakhokhisa imali eyengeziwe yokulanda)
Ezimweni ezinjalo, kungase kudingeke ukhokhele ukubuyisela kusengaphambili. Kodwa ungakhathazeki, ungacela uTemu imbuyiselo, futhi bazokubuyisela ngemva kokuqinisekisa ukuthi konke kulungile futhi isilungele ukubuyiselwa.
Isinyathelo #5: Thola futhi uphrinte ilebula
Nakhu okufanele ukwenze uma u-Temu egunyaza ukubuya kwakho:
- Hlola "Ama-oda Akho". Ngokuvamile uzobona isixhumanisi esithi “Phrinta Buyisela Ilebula” lapha. Ungaphinda udlule kokuthi “Ukubuyisela” bese uchofoza okuthi “Phrinta Ilebula Lokubuyisela.”
- Manje, phrinta ilebula. Uma ungeke ukwazi ukuyiphrinta ekhaya, ungayithumela nge-imeyili futhi uyiphrinte kwenye indawo.
- Okulandelayo, cindezela ilebula yokubuyisela ephaketheni. Khumbula ukuqinisekisa ukuthi ivikelekile futhi iyabonakala.
Inothi elibalulekile: Ilebula yokubuyisela ivumeleke kuphela ukuthunyelwa ngaphakathi kwe-United States (kanye nezinye izifunda ezicaciswe i-Temu). Uma usendaweni eqhelile endaweni yezempi, hlola ukuphrinta ukuze ubone ukuthi uyafaneleka yini.
Isinyathelo #6: Phakisha izinto zakho ozibuyiselayo

UTemu ukukhuthaza ukuthi ufake zonke izinto ezibuyisiwe zisuka ku-oda elilodwa ephaketheni elilodwa. Lokhu kwenza ukulandelela kube lula futhi kuqinisekisa ukuthi kufanele wenze ukuthunyelwa okukodwa kuphela. Uma into ekuqaleni yayinebhakhodi, yigcine inamathiselwe noma uyibeke esikhwameni esikhanyelayo ngaphakathi kwephakheji. Uma ikulahlekele, ungathuki—Imiyalelo kaTemu ithi ungagcina into ngayinye ihlukene esikhwameni sokubona ngaphambi kokuyipakisha.
Uma isiqoshwe futhi ilebula, ungayinikeza inkampani yenethiwekhi (imvamisa i-USPS noma i-UPS kubantu abaningi. Phinda uhlole imiyalelo ukuze ubone ukuthi ungayishiya yini esikhungweni sokuthumela sendawo noma uma udinga ukuhlela ukuyithatha.
Kwenzekani uma ungabuyi ngokushesha?
Ngemva kokuqala ukubuyisela ku-akhawunti yakho ye-Temu, ngokuvamile uba nezinsuku eziyi-14 zokumaka lelo phakheji. Uma ulinda isikhathi eside kunaleso, u-Temu uzokhansela isicelo sokubuyisela, futhi uzolahlekelwa ukufaneleka. Awukwazi ukuyelula inyanga yonke ngaphambi kokuyishiya eposini.
Izinketho zokubuyiselwa imali: Okuthuthukile, okusheshayo, noma okungokwesiko

Indlela kaTemu yokubuyisela imali ingahluka kuye ngomlando wakho wokuthenga kanye nesizathu sokuthi ubuyisela into. Ake sihlukanise izimo ezingaba khona:
1. Imbuyiselo ethuthukisiwe
Kwesinye isikhathi, uma ungumthengi ovamile onerekhodi elihle, uTemu angase akubuyisele imali ethuthukisiwe. Lokho kusho ukuthi bazocubungula imbuyiselo yakho ngokushesha nje lapho ubeka iphakheji lakho ngaphandle kokulinda ukuthi inqolobane ithole futhi ilihlole.
Lena inzuzo esekelwe ekuthembekeni, kodwa ungacabangi ukuthi ungenza okuthile okungcolile. Uma ungalokothi uwuthumele umkhiqizo noma wonakaliswe kakhulu, u-Temu unelungelo lokukhokhisa indlela yakho yokukhokha yasekuqaleni futhi.
2. Imbuyiselo esheshayo
Ngokufanayo naleyo ethuthukisiwe, kodwa ngokushesha okukhulu—u-Temu angase anqume ukukubuyisela imali ngokushesha, ikakhulukazi uma kuyinto encane noma ubonise ukuthi uyikhasimende elithembekile. Kusebenza isimiso esifanayo: uma ungalandeli ukubuyisela noma into ishoda ngezingxenye, bangafuna futhi izimali.
3. Imbuyiselo yendabuko
Inqubo evamile ivame kakhulu: uma iphakheji lakho selifikile futhi izinto seziphumelele ukuhlolwa kwekhwalithi, u-Temu ukhipha imbuyiselo esebenzisa indlela oyikhethile. Lokhu kungathatha izinsuku ezimbalwa ukuze kuvele ku-akhawunti yakho yasebhange noma isitatimende sekhadi lesikweletu. Nokho, bazokwazisa nge-imeyili, i-SMS, noma isaziso sohlelo lokusebenza ukuze wazi ukuthi sicutshunguliwe.
Amacala akhethekile kanye nezingibe ezivamile

1. Iphakheji elibhalwe ukuthi “lilethiwe” kodwa alitholakali
Kwesinye isikhathi, ukulandelela kuthi iphakethe lakho lifikile, nokho alukho uphawu lwalo emnyango wakho. Kulezo zikhathi, ungase ucabange ukubuyisela noma ukubuyisela imali nakuba ungakaze uwuphathe ngokoqobo umkhiqizo. Ngokujabulisayo, uTemu unesimo salokhu:
- Iya ku-oda lakho esikhungweni sosekelo se-Temu bese ukhetha “imibukiso yephakeji ilethiwe kodwa ayitholwanga.”
- UTemu uzoqhuba uphenyo. Uma kuvela ukuthi into ilahlekile noma intshontshiwe, ungase ufanelekele ukubuyiselwa imali.
2. Izingxenye noma izinto ezingekho
Kuthiwani uma i-oda lifika, kodwa uhhafu walokho okuthengile usebhokisini? Mhlawumbe ushoda ngekhebula, insiza, noma yonke into encane yenqwaba. Ungafaka isicelo sokubuyiselwa imali kancane ngokuya “entweni/izingxenye ezingekho” esikhungweni sosekelo noma ngokuthintana nesevisi yamakhasimende kaTemu ngokuqondile.
3. Izimbuyiselo ezilimele noma amaphutha okupakisha
Uma ubuyisela into ethile kodwa wehluleka ukuyivikela kahle, ingase igqekeze. Lapho u-Temu evula iphakheji futhi alithola lilimele, bangase banciphise imbuyiselo yakho noma bangayicubunguli. Ngakho-ke phatha izinto ozibuyisela ngokucophelela, njengoba nje ubungathanda ukuthi zithunyelwe kuwe kwasekuqaleni.
4. Kufakwe ngephutha into engalungile
Nakuba ungazama ukuxhumana nosekelo lwe-Temu, asikho isiqinisekiso sokuthi bazothola noma babuyise noma yiziphi izinto zephutha. Iseluleko esingcono kakhulu ukuthi njalo uhlole kabili ibhokisi ngaphambi kokulivala.
Ingabe ukuthunyelwa kokubuyisela kuhlala kumahhala?

Ngokuvamile, uthola imbuyiselo yakho yokuqala mahhala ku-oda ngalinye, kungakhathaliseki ukuthi zingaki izinto ozibuyisela ngesikhathi esisodwa kulelo oda. Yingakho uTemu ekhuthaza ukubuyisela yonke into ngokuthunyelwa okukodwa uma kungenzeka.
- Izimbuyiselo zesibili noma ezengeziwe nge-oda elifanayo: Uma ushintsha umqondo wakho mayelana nokuthile kamuva, kungase kudingeke ukhokhe u-$7.99 (kanye nentela) ngelebula yokuthumela.
- Inketho yokubuyisela ingxenye ethile: Kwesinye isikhathi uTemu angase athi, “Sizokubuyisela imali encane, bese uyigcina leyo nto.” Uma wamukela, kusabalwa njengembuyiselo yakho eyodwa yamahhala yalelo oda, nakuba ungazange ubuyisele lutho ngokoqobo.
Uyibuyisela kuphi?

Isikhathi esiningi, usebenzisa ilebula uTemu akunika yona. Leyo lebula ingase ibe nekheli le-warehouse e-US noma kwenye indawo, kodwa khumbula ukuthi ikheli lokuthumela elizenzakalelayo lephakheji lakho alikho lapho uzothumela khona imbuyiselo yakho.
Ikheli elilungile likulebula yokubuyisela esemthethweni kaTemu. Uma uyithumela endaweni engafanele (njengesikhungo sokusabalalisa esingahleliwe noma ikheli lomthengisi), imbuyiselo yakho ingase ithathe iminyaka noma ingenzeki. Ngakho-ke yethemba ilebula enikezwa nguTemu.
Ekuphetheni
Ukubuyisela izinto ku-Temu kungaba mnandi uma ulandela izinyathelo ngendlela efanele futhi ugcina imithetho, njengembuyiselo yamahhala ekuthunyelweni kokuqala, umkhawulo wezinsuku ezingu-90 wemikhiqizo eminingi, kanye nokupakishwa okufanele. Yize kungekho muntu othanda ubunzima bokuthumela okuthile emuva, kuhle ukwazi ukuthi i-Temu ihlose ukwenza inqubo ishelele, inikeze ukuthunyelwa kwamahhala kokubuyisela (okokuqala ngqa nge-oda ngalinye) nemiyalo eqondile.